Legal
Privacy Policy
Your privacy matters. This policy explains how CharterNow.ai collects, uses, and protects information when you use our motorcycle route planning platform.
Last Updated: May 1, 2026
1. Introduction
CharterNow.ai is an AI-powered motorcycle route planning platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use our website, tools, features, and services.
By using CharterNow.ai, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the platform.
2. Information We May Collect
We may collect information you provide directly, information generated through your use of the platform, and information collected automatically through technical tools.
Information you provide
- Name, email address, or account information if you sign in or contact us
- Messages, feedback, support requests, or inquiries sent to us
- Ride planning inputs such as starting location, destination, route preferences, ride duration, or travel interests
Information collected automatically
- Device type, browser type, operating system, and general usage information
- IP address, approximate location, referring pages, pages visited, and interaction data
- Cookies, analytics identifiers, and similar technologies where enabled
Location and route-related information
- Starting points, destinations, route preferences, map interactions, and ride planning details
- Approximate location information when needed to generate route suggestions
- We do not intend to collect precise real-time location unless a feature clearly requires it and you allow it
3. How We Use Information
We may use collected information to operate, improve, protect, and personalize CharterNow.ai.
- Generate motorcycle route suggestions and ride recommendations
- Improve route quality, user experience, and platform performance
- Respond to support requests, feedback, or partnership inquiries
- Monitor usage, detect bugs, prevent abuse, and maintain security
- Understand how users interact with the platform
- Develop new features and improve existing services
- Comply with legal obligations and enforce our terms
4. Cookies and Analytics
CharterNow.ai may use cookies, analytics tools, and similar technologies to understand website performance, improve the user experience, and protect the platform.
Where required, we will request consent before using non-essential cookies or analytics. You may be able to disable cookies through your browser settings, but some features may not work properly.
5. AI and Route Planning Data
CharterNow.ai may use AI-powered tools to process ride planning requests and generate route suggestions. Information you enter into the platform may be processed to provide relevant responses, routes, stops, and recommendations.
Do not submit sensitive personal information through ride planning prompts or support messages. AI-generated route suggestions may not always be complete, accurate, safe, or current. Always verify route details, road conditions, closures, traffic laws, and weather before riding.
6. Third-Party Services
CharterNow.ai may rely on third-party service providers to operate certain features, including hosting, authentication, analytics, maps, weather, email, and AI services.
These providers may process information according to their own privacy policies and contractual obligations. We do not control third-party websites, services, or platforms linked from CharterNow.ai.
Examples may include:
- Hosting and infrastructure providers
- Authentication providers
- Analytics services
- Map and route data providers
- Weather data providers
- AI service providers
- Email and communication tools
7. How We Share Information
We do not sell your personal information. We may share information only in limited circumstances.
- With service providers who help operate CharterNow.ai
- When required by law, regulation, legal process, or government request
- To protect our rights, users, platform, safety, or security
- In connection with a business transaction such as merger, acquisition, financing, or asset sale
- With your consent or at your direction
8. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may vary depending on the type of information, operational needs, legal requirements, security needs, and user requests.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect information. However, no website, internet transmission, database, or system can be guaranteed to be free of security risks.
You are responsible for keeping your account credentials secure and for using the platform safely.
10. Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information.
- Request access to personal information we may hold about you
- Request correction or deletion of certain information
- Opt out of certain cookies or analytics where available
- Withdraw consent where processing is based on consent
- Contact us with privacy-related questions or requests
To make a privacy request, email us at contact@charternow.ai.
11. California Privacy Notice
If you are a California resident, you may have rights under California privacy laws, including the right to know, delete, correct, and opt out of certain uses of personal information.
CharterNow.ai does not sell personal information. If our practices change, we will update this policy and provide required choices.
12. Children's Privacy
CharterNow.ai is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
13. International Users
CharterNow.ai is operated from the United States. If you access the platform from outside the United States, your information may be processed in the United States or other countries where service providers operate.
By using the platform, you understand that privacy laws in those countries may differ from those in your location.
14. Links to Other Websites
CharterNow.ai may contain links to third-party websites or services. We are not responsible for the privacy practices, content, policies, or security of third-party websites. Please review their policies before using them.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of CharterNow.ai after an updated policy is posted means you accept the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: