Cookie & Tracking Policy
Learn about how we use cookies and similar technologies to improve your experience on CharterNow and provide you with personalized content.
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Functional Cookies
Remember your preferences and enhance user experience
Marketing Cookies
Track visitors across websites to deliver relevant advertisements
What are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
We also use similar technologies like web beacons, pixels, and local storage to collect information about your interactions with our website and services.
Types of Cookies We Use
These cookies are necessary for the website to function and cannot be switched off.
Examples:
- Authentication and security
- Shopping cart functionality
- Load balancing
- CSRF protection
Duration:
Session or up to 1 year
These cookies collect information about how you use our website to help us improve it.
Examples:
- Google Analytics
- Page view tracking
- User behavior analysis
- Performance monitoring
Duration:
Up to 2 years
These cookies enable enhanced functionality and personalization.
Examples:
- Language preferences
- Currency selection
- Theme settings
- Recently viewed items
Duration:
Up to 1 year
These cookies are used to make advertising messages more relevant to you.
Examples:
- Facebook Pixel
- Google Ads
- Retargeting campaigns
- Social media integration
Duration:
Up to 1 year
Third-Party Services
We work with trusted third-party services that may also set cookies on your device. Here are the main services we use and links to their privacy policies:
Google Analytics
Website analytics and performance monitoring
Data collected: Usage patterns, device information, demographics
Stripe
Payment processing and fraud prevention
Data collected: Payment information, transaction details
Facebook Pixel
Social media advertising and analytics
Data collected: Website interactions, demographic data
Intercom
Customer support and live chat
Data collected: Contact information, conversation history
Managing Your Cookies
You have several options for managing cookies:
Browser Settings
Most browsers allow you to control cookies through their settings. You can usually find these in the "Tools" or "Preferences" menu. You can set your browser to:
- Accept all cookies
- Reject all cookies
- Accept only first-party cookies
- Prompt you before accepting cookies
- Delete cookies when you close your browser
Opt-Out Tools
For advertising cookies, you can also use these industry opt-out tools:
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- European Interactive Digital Advertising Alliance: youronlinechoices.eu
Impact of Disabling Cookies
Please note that disabling certain cookies may impact your experience on our website:
- You may need to re-enter information during your visit
- Some features may not work properly
- Personalized content and recommendations may not be available
- We may not be able to remember your preferences
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will update the "Last Updated" date at the top of this policy and notify you through our website or other appropriate means.
Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Data Protection Officer
Email: privacy@charternow.ai
Phone: +1 (925) 378-8025
Address: 123 Charter Street, Suite 456, New York, NY 10001, United States
© 2025 CharterNow. All rights reserved.
This cookie policy was last updated on March 1, 2024.